IT Support-MCSE-CCNP | Muscat Oman


Job Description

  • New Opportunity Muscat Sultanate of Oman 
  • Required skills;
  • 1. Fluent in handling IT technical issues such as Active Directory, hardware, applications SharePoint, network etc..
  • 2. English/Arabic speaking skills Roles:
  • 3. Monitor and support technical Data center with NW team
  • 4. Install, support and maintain hardware and software infrastructure according to best practices, including routers, aggregators, switches, wifi controllers, and firewalls.
  • 5. Perform network security design and integration.
  • 6. Respond to all incidents and elevate to First and second level if required
  • 7. Take ownership of user problems and be proactive when dealing with user issues
  • 8. Follow up on all help desk issues
  • 9. Advise user on appropriate action
  • 10. Follow standard help desk procedures
  • 11. Provide first line and second line technical support. The second line support embraces attending and resolving users’ related issues such as network, PC/laptop OS, printing, email, share-point.
  • 12. Perform network security design and integration.
  • 13. Diagnose problems and solve issues, often under time constraints.
  • 14. Provide network and host based security, incident response, firewall and VPN management and administration.
  • Email your CV on below Email Address in “HOW TO APPLY”  , Don’t Send CV to Us.
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